What exactly does KPR do?
We look after houses, villas, bungalows and rooms on Koh Phangan — either full property management or individual services such as cleaning, maintenance, gardening, pool care, guest reception and check-in, property checks and reporting. You choose exactly what you need.
I live overseas — can you manage my property without me?
Yes, most of the owners we work with are absentee owners. Our team lives and works on the island every day, so day-to-day matters are handled locally, and you get clear reporting so you always know what is happening.
What happens to my property when it stands empty?
We carry out regular checks and preventative maintenance, keep the garden and pool cared for, and respond fast when something comes up — especially during the rainy season. The aim is to catch small issues before they become expensive ones.
What about the rainy season, storms and flooding?
We work proactively around heavy rain: checks before and after storms, drains and gutters cleared, and a quick response if water gets somewhere it should not. Our local team is on the island, so nobody has to wait for a flight to deal with it.
How do you handle maintenance and repairs?
We start with preventative inspections and routine upkeep. When something needs attention, our local team assesses it quickly and coordinates trusted contractors where needed, keeping you informed along the way. Emergencies are prioritised.
How can I see what is happening with my property?
Every owner gets access to the Owners Portal with live occupancy, revenues, expenses and bookings, plus a clear monthly summary report. Fees and accounting are discussed openly — no surprises.
Can you guarantee a certain occupancy or return?
No, and we would be cautious of anyone who does. We present the property professionally, answer guest enquiries close to 24/7 and promote direct bookings on social media. Good care usually improves results, but no one can honestly guarantee specific numbers.
How do your fees work?
It depends on the level of service and the property, so we give you a clear proposal after we have talked it through. Management fees are separate from platform commissions and the structure is explained openly from the start.
Do I have to sign a long contract?
No. We prefer flexible arrangements — you can scale services up or down as your needs change, without being locked into a rigid long-term contract.
Can I take only some services, not full management?
Yes. Some owners only want cleaning, pool care or guest check-in; others want us to run everything. Individual services are available so you can choose exactly what you need.
Who answers my guests, and when?
We do, under full management or guest-support services. Guests get clear pre-arrival information, a smooth check-in, support during their stay and a professional check-out — with response close to 24/7.
Do you list on Airbnb, Booking.com and other platforms?
Yes, under full management or guest-support services. We also promote direct bookings so not every stay depends on a platform commission.
Can I use my own property when I visit the island?
Of course. Just let us know your dates and we will block the calendar, prepare the property and have it ready for you.
How do we get started?
Send us a message with your property details and the services you would like. We will talk it through and send a clear proposal. WhatsApp is the easiest way to reach us.